Technical Account Manager (Post-Sales) Multiple Locations

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security space: Vulnerability Management, Policy Compliance , Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
• Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, etc
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory

Technical Account Manager (Pre-Sales) Multiple Locations

The Technical Account Manager (TAM) is responsible for actively driving and managing the pre sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities

• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Respond to functional and technical elements of RFIs/RFPs
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security space: Vulnerability Management, Policy Compliance , Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
• Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, etc
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory

Sales Development/Lead Generation Redwood City, CA

Working in sales at Qualys provides a compelling opportunity for individuals with a proven track record to exceed quotas and connect with technology leaders. Qualys is a company forged by Silicon Valley’s top venture capitalists, internet entrepreneurs and world-class engineers. With thousands of customers world-wide, Qualys has quickly established itself as a breakout leader in network security. This opening is your chance to work in the rapidly expanding field of computer security, in a pre-IPO company with excellent customer ratings and outstanding growth rates.

Responsibilities

The Sales Development Representative is responsible for qualifying inbound sales inquires via telephone and web. This candidate will qualify leads generated from direct and indirect marketing campaigns. The ability to understand prospects needs through knowledge of our technology, SaaS, and the network security industry in order to route the qualified opportunities to the appropriate account manager for further development and closure. The ability to interact with various levels of information technology professionals is essential, as you will need to be able to determine the level of interest in Qualys' products and services effectively. This Sales Development Representative role is a technology based sales role that requires the desire and initiative to master new technologies.

Qualifications

• A minimum of 1-2 years business related experience
• This person should be able to exercise judgment within defined procedures and practices to determine appropriate action
• Must be a positive high energy team player who is self-motivated
• Strong organizational and follow-up skills are required
• This individual should possess strong communication and intangible skills
• BA/BS Degree within Business or related field

Technical Account Manager - Mexico/Brazil Mexico / Brazil

The Technical Account Manager (TAM) is responsible for actively driving and managing the pre and post sales process with enterprise customers and partners across Latin America (Mexico and Brazil). Great communication skills and the ability to articulate the company\'s technology, product and vision to business and technical users, is a must. Qualys is a customer focused organization and we expect our TAMs to be able to identify all technical and business issues a prospective customer might encounter to assure complete customer satisfaction through all stages of the sales process.

Responsibilities

• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Respond to functional and technical elements of RFIs/RFPs
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security, vulnerability management, policy compliance and other enterprise security methodologies
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory

Technical Account Manager (Pre-Sales) - Germany Germany

The Technical Account Manager (TAM) is responsible for actively driving and managing the pre sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities

• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Respond to functional and technical elements of RFIs/RFPs
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security, vulnerability management, policy compliance and other enterprise security methodologies
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory

Technical Account Manager (Post Sales) - Germany Germany

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with direct and channel customers. The TAM must be able to articulate the company’s technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The TAM will maintain post sales account ownership for technical and sales account management. Act as primary technical liaison for assigned accounts.

Responsibilities

• Provide product and technical support for assigned accounts
• Identify and develop potential upsell opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Provide technical Certification training to customers, partners and prospects
• Respond to customer questions on technical and business related issues
• Delivery high-level and detailed sales presentations
• Responsible for attending conferences, seminars etc
• Reporting through Company’s CRM

Qualifications

Ideal candidate must be self-motivated with strong knowledge of vulnerability management, security policy compliance and business process management technologies. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports. Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.

Additional Plus Competencies

• Bachelors degree or equivalent experience
• 5-7 years relevant experience
• Excellent written and oral communication skills in German and English
• Able to travel throughout sales territory

Technical Account Manager - BeNeLux BeNeLux

The Technical Account Manager (TAM) is responsible for actively driving and managing the pre sales process with direct and channel customers. The TAM must be able to articulate the company's technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities

• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Respond to functional and technical elements of RFIs/RFPs
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security, vulnerability management, policy compliance and other enterprise security methodologies
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years relevant experience
• Bachelors degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory

Technical Account Manager - UK UK

Responsibilities

The TAM EMEA SMB is in charge of managing the relationship with QualysGuard Express SMB customers and the primary responsibility is to take care of the overall success of Qualys’ rapidly growing installed base. The Post-Sales Technical Account Manager works proactively to insure QualysGuard Express customers are successfully using and leveraging the product. The EMEA Manager of TAM Renewals will connect on a regular basis to our existing customers and perform technical check ups. He or she may perform site visits and/or also webinars to guide and inform customers in the successful use of QualysGuard within their respective organizations. The EMEA Manager of TAM Renewals may also serve as the first point of contact for Express customers and help direct inquiries to the right resources within Qualys such as support, pre-sales or management. The EMEA Manager of TAM Renewals is also responsible for answering customer inquiries and highlighting value, and benefits from a technical perspective. The EMEA Manager of TAM Renewals will be responsible for gathering customer feedback, details, and use cases and delivering that to the internal organization as data points to drive product and company direction. Success of this role will be measured by the activity rate of Express customers, the annual renewal rate of Express customers, and the overall satisfaction of Express customers.

Qualifications

• Ideal candidate will come from a security and/or networking background while performing an engineering, administration or support role. Candidates from the following backgrounds may be a fit: Post Sales Consultants, Technical Pre-Sales Engineers, Consulting and Professional Services profiles, Technical Support Engineers, Engineering or Technical Customer Service oriented profiles
• General knowledge of current IT security fields including Firewall, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Vulnerability Management, Network Scanners (Nessus, nmap, Cybercop, ISS Internet Scanner), PCI, Policy Compliance and Audit Tools, other enterprise security solutions
• General knowledge of Desktop and Server operating system configuration, TCP/IP networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN technologies, network design, and web security architectures
• Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, etc
• Must have a strong technical background and customer orientation and possess an excellent work ethic
• Excellent written and verbal communication skills
• Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc
• Fluent in German